PRIVACY POLICY
Last Updated: April 1, 2026
Our Commitment to Your Privacy
At Living Grace Homes, located at 1801 E. Camelback Road, Suite 102, Phoenix, Arizona 85016, we understand that the individuals who come through our doors have often navigated deeply personal and sometimes difficult life circumstances. Whether you are a senior awaiting permanent housing, a United States veteran transitioning to civilian stability, or an individual rebuilding after incarceration or homelessness, we recognize that your personal information is sacred. We do not take that lightly.
This Privacy Policy explains how Living Grace Homes collects, uses, protects, and shares information when you interact with us, whether through our website, our intake form, in-person consultations, or ongoing residency. By using our website or submitting any form of application or inquiry to us, you acknowledge and agree to the practices described in this policy.
This policy is written in compliance with applicable Arizona state law, including the Arizona Revised Statutes (A.R.S.) Title 44, Chapter 35 (the Arizona Consumer Fraud Act), A.R.S. Section 41-4172 governing the security of personal information held by state-affiliated housing bodies, and applicable portions of the federal Health Insurance Portability and Accountability Act (HIPAA) where health-related information may be processed during intake.
Information We Collect
When you submit our intake form or contact us directly, we may collect the following categories of personally identifiable information:
Full legal name (first, middle, and last), phone number, email address, current or last known residential address, employment information including employer name, place of work, and manager or supervisor name, case manager name and contact information, and payment method information including but not limited to Social Security Income or Social Security Disability Insurance (SSI/SSDI) documentation, Veterans Benefits eligibility, Housing Subsidy records, or Private Pay details.
We may also collect non-personally identifiable information automatically when you visit our website, including browser type, pages visited, time spent on pages, and referring URLs. This information is collected using standard web analytics tools and is used solely to improve our website experience.
How We Use Your Information
Living Grace Homes uses the personal information you provide exclusively for the following purposes:
To evaluate and process your residential intake application and determine eligibility for our program. To communicate with you, your family members, or your case manager about your application status, residency terms, or related matters. To verify payment eligibility and process accepted forms of financial assistance. To comply with legally mandated reporting obligations under Arizona law or federal regulations, including any requirements tied to Veterans Benefits administration or housing subsidy programs. To maintain accurate and secure internal records of current and former residents for operational and safety purposes.
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing or commercial purposes under any circumstances.
Disclosure of Information to Third Parties
There are specific and limited circumstances under which Living Grace Homes may share your information with outside parties. These include the following situations:
When required by law, court order, or valid legal process under Arizona or federal law. When disclosure is necessary to protect the health, safety, or welfare of you or another resident, in accordance with A.R.S. Section 36-517 and related provisions governing protected health information in residential and mental health settings. When coordinating services with case managers, social workers, Veterans Affairs offices, or housing assistance agencies that are directly involved in your residency and support. When partnering with third-party service providers who assist us in operating our website or managing communications, all of whom are contractually bound to maintain the confidentiality of your information.
In all cases, we share only the minimum necessary information required to fulfill the stated purpose.
Data Security
Living Grace Homes takes reasonable and appropriate technical and organizational measures to protect the personal information we hold from unauthorized access, disclosure, alteration, or destruction. Our internal records are stored securely, and access is restricted to staff members who require the information to fulfill their professional responsibilities.
However, no data transmission over the internet or electronic storage method is entirely free from risk. While we do our utmost to protect your information, we cannot guarantee its absolute security and encourage you to contact us directly at info@livingracehomes.com if you ever have concerns about how your information is being handled.
Your Rights Under Arizona Law
As a resident or prospective resident of Living Grace Homes, and as a person whose information we process, you have certain rights under Arizona law. These include the right to request access to the personal information we hold about you, the right to request correction of inaccurate or outdated information, and the right to request deletion of your information, subject to any legal obligations we may have to retain certain records.
To exercise any of these rights, please contact us in writing at the address or email listed in this policy. We will respond to all verified requests within a reasonable timeframe and no later than the timeframe required by applicable Arizona statutes.
Children’s Privacy
Our services and website are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has submitted information to us without parental consent, please contact us immediately so that we may take appropriate action.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any updates constitutes your acceptance of those changes.
Contact Information
Living Grace Homes; 1801 E. Camelback Road, Suite 102 Phoenix, Arizona 85016
Phone: 928-324-1100
Email: info@livingracehomes.com